Our Team



CAPTAIN GEORGE SNYDER
President & CEO

George's dedication and commitment to the aviation industry led him to found GHS Aviation Group in 2004. George's passion for aviation and his desire to use the experiences gained from his top level executive positions at US Airways and Korean Air to make a difference in the global aviation industry has been the foundation upon which the “GHS” culture of respect, responsiveness to clients, and always exceeding a client’s expectations has been built.


Beginning his career with US Airways as a line pilot, George subsequently ascended to senior management positions. He served US Airways from 1994 to 1997 as Director of Flight Safety and Quality Assurance before being promoted to the position of Vice President Corporate Safety & Regulatory Compliance in 1997. Following these successes, George was recruited by Korean Air in January 2000 to head its Corporate Safety, Aviation Security, and Regulatory Compliance Department in Seoul, Republic of Korea.


Engaged in the development of the IOSA Program from its inception in 2001, he has been appointed to serve on several IATA oversight committees including the IOSA Action Group (IAG), IOSA Oversight Committee (IOC), Security Committee (SEC), and Operations Committee (OPC).


George has been a featured speaker at the Willis Airline Safety Conference, the Airline Symposium hosted by famed aviation attorney, Mr. Mark Dombroff, as well as numerous aviation safety conferences and seminars globally. In addition to being interviewed multiple times by the Wall Street Journal in regards to his opinions as an expert in the aviation safety industry, he has written articles for a number of aviation publications including the Flight Safety Foundation’s magazine, AeroSafety World.


George has also had his writings included and referenced in books such as esteemed aviation author Christine Negroni’s book The Crash Detectives published by Penguin Random House LLC in 2016. The years during which he held the position of Senior Vice President of Safety, Aviation Security & Regulatory Compliance for Korean Air (2000-2006) have been referenced in regards to the dramatic improvement in Korean Air’s safety record that occurred during those years in the book Gold Medal Strategies, BUSINESS LESSONS FROM AMERICA’S MIRACLE TEAM written by Jim Craig and Don Yaeger and published by John Wiley & Sons, Inc. in 2011.


Graduating from the Purdue University Krannert School of Management with a Bachelor of Science Degree, George supplemented his education and technical training by earning an MBA from Embry Riddle Aeronautical University in Daytona Beach, Florida in 2002 as well as a Transportation Safety Management Certificate from the University of Southern California (USC) Viterbi School of Engineering in Los Angeles.


Concurrent with his position as President and CEO of GHS Aviation Group, LLC, George has held executive level advisory roles for several major international Flag Carriers in Asia Pacific, Board of Director Aviation Safety and Security sub-Committee positions, as well as an IOSA Lead Auditor and Evaluator.



JACKIE BARNES
Managing Director Consulting & Training

Jackie’s impressive international aviation industry track record of success, which spans over seventeen (17) years in duration and includes both staff and senior management positions, is what makes GHS Aviation Group exceptionally proud to have her as our Managing Director of Consulting and Training.


She has amassed specific technical expertise in areas of organization and management, Safety Management Systems (SMS), Quality Management Systems (QMS), document management & control, cabin operations, ground handling, cargo operations, and aviation security.


Co-founder of the first IATA Audit Organization (AO) in Asia Pacific, Jackie has led and/or participated in over one hundred (100) IOSA Registration Audits all over the world. In addition and separate and apart from auditing, she has assisted over seventy (70) airline clients with their IOSA preparation, registration, and follow-up processes. She has held positions as IOSA/ISAGO Lead Auditor and Evaluator in the ORG, DSP, CAB, GRH, CGO, and SEC disciplines.


Having a keen sense for innovation and problem solving as well as being empathetic, culturally sensitive, and customer focus driven, Jackie’s expertise and commitment to clients has been the basis for achieving a long-standing industry track record of success.


Her high quality background of experience provides the foundation from which she continues to provide GHS clients with leading-edge project direction, strategic skill transfer, and sustainable high quality business solutions.


Jackie is a graduate of the Ivanhoe Girls’ Grammar School and holds a Bachelor of Business Degree from Victoria University.



AMY PANNETT
Director Standards & Quality Systems

Amy began her career in aviation in 2007 with the IATA Global Audit Program. She has since worked directly with a wide variety of global audit program stakeholders which include IATA, Audit Organizations (AOs), operators, and service providers which has allowed her to gain a unique level of expert experience in the IOSA, ISAGO, and ISSA Audit Programs.


With an MBA degree from the University of Wales, as well as her amazing commitment to comprehensive and timely follow-up, Amy has successfully worked with several Audit Organizations where she was responsible for numerous corporate initiatives directed to the development of internal quality, training, and support structures. Her dedication and expertise ensures delivery of the highest quality product expected from GHS stakeholders and guides them to achieve a top level of quality performance.


Amy is a strong believer that successful outcomes are rooted in effective training programs that are responsive to GHS client needs and dedicates much of her attention to the development and delivery of targeted training programs that are designed to deliver results.


Amy currently holds certificates in IOSA Auditor Training, Aviation Safety Management Systems, Quality Auditing, and IATA QC Manager Training.



JUSTIN VIELE
Director Administration & Information Technology Services

Justin has the unique distinction of being the longest standing member of GHS having been employed since the company’s formation in March 2004. Justin single-handedly built the IT infrastructure and administrative processes that have enabled GHS to grow from our early beginnings into the global air transportation auditing, consulting, and training services provider that we are today.


As the Director of Administration & Information Technology Services, his current roles and responsibilities include oversight of all GHS contractor administration and human resource requirements, project resource logistics, and IT infrastructure. Justin’s commitment to the creation and revision of GHS corporate and technical manuals has resulted in the timely communication of the latest changes to regulatory requirements and industry best practices to all GHS clients across the globe.


Justin provides onsite training, web-based training, and user-defined IT solutions in addition to being a certified Web Application Developer and skilled Automation scripter, connecting disparate systems to eliminate redundant and inefficient workflows.


Known throughout GHS as the “go to guy”, he always “exceeds expectations” as is demonstrated by his availability to support GHS senior management, staff personnel, as well as an extensive global client base on literally a 24/7 basis.

Justin is a graduate of Ferris State University in Michigan where he earned a Bachelor of Science degree.



CAPTAIN JAMES A. HYDE
Senior Flight Consultant

Jim's professional background in the aviation industry includes flying the line with three (3) major airline organizations, and three (3) years of flight training, standards evaluation, and quality assurance oversight with the Boeing Flight Training Group.


During his career, Jim was appointed to multiple flight operations management positions, held Check Airman authorizations on the DC-9, B-727, A-300, and B-757, and was Manager of Standards for the Airbus A300 aircraft fleet. He holds a US FAA Airline Transport Pilot License (ATPL) with type ratings on the B-727, DC-9, A-300, B-757, B-767/300ER, L-1011, and Boeing 747-400.


Jim spent twenty-six (26) years with Eastern before going off-shore to the Middle East and Asia Pacific. Following his time there, Jim assumed his position with Boeing Flight Training as a B-747-400 simulator instructor and was shortly promoted to the position of Manager Quality Assurance.


Jim is a qualified IOSA Auditor with specific expertise in Flight Operations, Operational Control / Flight Dispatch, and Cabin Operations.


His extensive experience in flight operations, flight training, and quality assurance provides Jim with an extremely credible, multi-cultural background from which to offer high-quality professional consulting services to our GHS client base.



CAPTAIN H. TODD JENNINGS
Senior Flight Operations Consultant / Trainer

Todd's aviation career began as a corporate pilot, charter pilot, and flight instructor. This general aviation experience gave him the foundation to then begin his airline career with US-based Eastern Airlines resulting in rapid promotion from line pilot to Flight Instructor, Check Airman, Chief Pilot, and then Vice President Operations and System Chief Pilot. While at Eastern he was type rated on the A300, B727, B757, DC9, and L188 aircraft.


Following his career with Eastern Airlines, Todd was recruited by Taiwan-based EVA Air to perform similar roles on their B747-400 and MD90 aircraft in the positions of Simulator Instructor, Check Airman, Training Supervisor, Deputy Chief Pilot Operation Standards, and ultimately Deputy Chief Pilot Training. Concurrent with his airline training and checking responsibilities, he also functioned as Captain on the airline’s corporate Falcon 900B business aircraft.


In addition to Todd's work with GHS, he continues to provide contract services as a Type Rating Instructor (TRI) on the B747-400, B747-800, B767, and B777 aircraft as well as being deeply engaged with general aviation in the United States.


As a result of his extensive background, Todd excels at not only providing strategic skill transfer to management as well as staff but also in going “above and beyond” to help GHS clients formulate solutions to problems that they are facing.


Todd holds a Bachelor of Science from Ohio State University as well as multiple Certificates of Completion in leadership, training, evaluation, and Crew Resource Management (CRM) Facilitation.



JASON KELLY
Senior Emergency Response Consultant / Trainer

Jason began his career with US-based Continental Airlines in 1999 following which he held the senior management role of Director of Emergency Management for five (5) of his fifteen (15) years with them.


In this high-visibility role, Jason had global responsibility and oversight of the entire Emergency Response Department to include, but not limited to, all Continental Airlines mainline flights and Emergency Response coordination with six (6) of their Connection and Express regional airlines.


Jason was Director of Emergency Management and Go Team Leader during the onsite response to Continental Airlines Flight 1404 accident in 2008 (a B737 runway excursion accident in Denver), Continental Connection Flight 3407, operated by ColganAir, accident in 2009 (a Q400 fatal hull loss accident in Buffalo), and Continental Airlines Flight 128 incident in 2009 (a severe turbulence incident occurring between Sao Paulo and Houston).


Jason shares his many years of "hands-on", "real-world" emergency response experience and knowledge with a diverse, global aviation client base by providing dynamic and engaging GHS training courses and value-added professional GHS consulting services.


His expertise in helping clients to develop their Emergency Response programs with all possible contingencies in mind, thereby preventing unforeseen problems from occurring, is unsurpassed in the industry. In addition to his training and consulting roles, Jason speaks at a large number of aviation safety and emergency response industry events globally to share his stories and passion for emergency preparedness.


Jason has a Bachelor of Arts Degree from the University of Nebraska–Lincoln.



IDI MASWAURE
Senior MNT/GRH/CGO Consultant

Idi’s extensive aviation experience began in 1991 as a Trainee Aircraft Maintenance Engineer with Air Zimbabwe in Harare. After qualifying as an Engines and Powerplants Maintenance Engineer in 1995, Idi’s vast exposure on the JT3D, JT8D, and WP4000 series engines saw him getting Licenses and Company Authorization Approvals on the engines after only two (2) years.


Idi joined the Maintenance Planning Department as an engineer responsible for airframe maintenance planning and quickly rose to the position of Supervisor in the Production Planning and Technical records section. His responsibilities included the development of Maintenance Schedules, preparing the Maintenance Organization Exposition, and all maintenance and engineering related documentation.


His continued success provided a platform for promotion when an opportunity arose in the Corporate Quality and Safety Department. Idi’s leadership and skills have seen him working with the airline’s IOSA and ISAGO Team in preparation for both Initial and Registration Renewal Audits.


Today, Idi's industry knowledge and experience as an IOSA Lead Auditor has provided the foundation from which he aids GHS Aviation Group in providing consulting and training services in quality management, aircraft maintenance and engineering, ground operations, and aviation security.


Idi’s ability to provide long lasting strategic skill transfer, his ability to train, communicate with, and mentor aircraft technicians in a variety of cultures, as well as his commitment and reputation for always going “above and beyond” to assure that clients are conforming to industry best practices and regulations make him a valuable asset to our GHS clients worldwide.


His dedication and passion for continual improvement has seen Idi recently being awarded a Bachelor of Commerce Degree in Transport Economics from the University of South Africa. He is currently pursuing a Bachelor of Laws (LLB) Degree from the University of London.



TOM MOSER
Senior Flight Operations Consultant

Tom began his extensive aviation career battling the elements along the Bering Sea Coast of Alaska while flying the Cessna 207 and Piper Navajo aircraft transporting passengers and cargo. His most recent global experience includes flying wide-body aircraft throughout South America, Middle East, Africa, and Asia Pacific.


Tom’s unwavering dedication to the aviation industry can be seen not only in his conducting voluntary humanitarian airlift missions within Africa and Central America but also in his passion for exceeding the expectations of his clients and colleagues alike.


Tom brings this passion and enthusiasm for aviation to GHS in the flight operations and training disciplines where he identifies specific areas for improvement and successfully mentors our client’s management and staff personnel toward effective and viable solutions to their current challenges.


Tom is known to anticipate the needs of GHS clients and identify potential solutions even before such needs have been perceived, once again going "above and beyond" expectations. He takes genuine pride in sharing his professional life experiences within the context of his GHS consulting activities. By doing so, he encourages everyone he works with to benefit from his “real-life” experiences thus allowing them to bring significant business value back to their prospective organizations.


Tom currently holds an Airline Transport Pilot’s License (ATP) with type ratings on the B777, B747-400, B747-200, and EMB 120 and has received a Certificate of Aviation Technology and an Airframe Mechanics Certificate from Cornerstone University in Grand Rapids, Michigan.



VESNA PETRAK
Senior Ground Handling Consultant / Trainer

Born in Croatia, Vesna has more than twenty-eight (28) years of experience in the global aviation industry. She began her career by serving in the finance and maintenance & engineering departments within Zagreb-based Croatia Airlines. As a result of her commitment to excellence and her passion for the industry, she ascended to Head of Documentation Standardization & Procedures and finally to the Quality Assurance Manager for the President's Office, a position which she held for over ten (10) years.


Vesna joined the IOSA Program in 2004 as an IOSA / ISAGO Lead Auditor and Evaluator and IATA certificated trainer. Since that time, Vesna has performed over two hundred (200) Audits and conducted more than fifty (50) training courses in the subject areas of Quality Management Systems (QMS), Safety Management Systems (SMS), Aviation Auditor Training, Emergency Response Planning, Document Management and Control Systems, ISAGO Auditor Training, and IOSA Familiarization Training.


Vesna’s extensive international level of knowledge and expertise have significantly enhanced her ability to not only incorporate "real- life" experiences into GHS course instruction but to provide strategic skill transfer which allows GHS client employees to return to the workplace and immediately implement their newly acquired skills.


Her ability to anticipate and prevent a performance obstacle in addition to her dedication, commitment, and responsiveness to our GHS client needs make her an extremely valued member of the GHS Consulting and Training team.



JERRY QUIGLEY
Senior MNT/GRH/CGO Consultant

Jerry’s aviation career began with the US Air Force working on military aircraft such as the B52, KC135, and SR71 and culminated as District Manager of Aircraft Line Maintenance for FedEx. Jerry’s airline industry experience includes working with multiple international passenger and all cargo airlines in addition to holding type ratings on the B-737, B-747, and MD11.


During his time as Manager of Maintenance for Air Florida, he worked on-site at the B737 fatal hull loss (“Palm 90”) in Washington, D.C. serving as a liaison with the NTSB. The magnitude of this accident solidified in his mind the important role of continuous oversight and surveillance in ensuring the highest levels of safety within the commercial airline industry.


As District Manager with FedEx Express, his duties and responsibilities included conducting semi-annual “Operational Safety Audits” of airports within his areas of oversight. The purpose of these audits was to ensure that the airworthiness of all aircraft was not compromised.


During the time he was assigned to the Boston Logan Airport as District Manager of Line Maintenance, Jerry held the title of Chairman of the Maintenance Managers Safety Counsel, served as a member of the Boston Logan Aviation Safety Counsel, and worked closely with both FAA and Airport Fire Chief concerning critical flight safety matters.


Holding a commercial pilot's license and a multiengine & instrument rating, Jerry’s experience allows him to view situations from a pilot's perspective as well as from a maintenance engineer's perspective. His “real-life” experience allows him to not only empathize with the challenges being faced today by airline maintenance organizations but to help them to work through the difficult problems they face in this challenging global environment. This has made Jerry an invaluable asset to our GHS team and clients alike.


Jerry has been qualified as an IOSA and ISAGO Lead Auditor and Evaluator with specific expertise in ORG, MNT, GRH, and CGO.



JIM TALLANT
Senior Ground Operations Consultant

Dedicated to the betterment of the aviation industry for over thirty-five years, Jim has amassed a proven industry track record of management and leadership accomplishments in airport station operations, headquarters oversight of ground operations, and high-value project management.


While working for Swissport US, Jim provided "hands-on" oversight for the safety of operations in North America and Asia in areas that included Safety Management Systems (SMS) implementation, ISAGO headquarters and station certifications, ramp safety policy and procedure development, aircraft damage prevention, investigations, and employee injury prevention.


Jim’s impressive aviation portfolio also includes the creation and oversight of technical training programs, operational manual revision, winter operations policy manual development, ISO 9001:2000 implementation, ongoing regulatory compliance, quality assurance oversight, as well as matters pertaining to aviation security.


His extensive experience in airport station positions such as General Manager Station Operations in Fort Lauderdale, Chicago O’Hare, New York JFK, Detroit Metro, Memphis, and Houston allows him to provide a unique insight into the many operational challenges being faced by ground service providers and more importantly, the ability to implement sustainable, cost-effective management solutions.


Jim has held long-standing industry positions such as President of the Terminal Four Consortium at JFK, Treasurer of the JFK Airline Management Council, Recording Secretary for the Detroit Airport Manager’s Council, ATA committee representative for operations, de-icing, and weight & balance, as well as a membership role with the National Safety Council Aviation Safety Division (ARTEX).


Jim remains focused on providing strong team leadership that results in helping our GHS clients in achieving their respective business and financial goals, promoting the proliferation of a strong corporate safety culture, maximizing customer satisfaction and loyalty, and providing a safe and productive workplace for all front-line employees.



JASON Van HEEMST
Senior Ground Operations Consultant / Trainer

As one of the most enthusiastic members of the GHS Team, Jason’s impressive academic credentials and technical experience have been recognized by global aviation organizations and has resulted in his being assigned to conduct ICAO technical assessments, airline/airport operations project management, and aviation ground training program development and delivery.


Jason holds a Master’s Degree in Aviation Management and has post-secondary teaching experience as a Professor of Aviation Management in such areas as aircraft ground handling, cargo operations, and security management.

Providing value well beyond academia, he has first-hand experience as General Manager of a major international airport, Senior Technical Assessment Consultant to the Bahamian Reform Program, FAA Part 139 and ICAO Technical Trainer, as well as extensive experience as an international quality and safety auditor, consultant, and trainer.


In his training classes as well as in his webinars, Jason excels at presentation and always exceeds GHS client expectations. His ability to connect with the course attendees and his incorporation of "real-life" experiences have made him a well sought after GHS training instructor. His vast knowledge of the aviation industry, his attention to cultural sensitivities, and his responsiveness to our client needs make him a very valued GHS consultant as well.



EUNICE WACHIRA
Senior GRH/CGO/SEC Consultant

Eunice began her aviation industry career in 2004 as a Customer Service Agent for Nairobi-based Kenya Airways. Being proactive and results orientated with excellent planning and organizing skills, Eunice was promoted multiple times through several departments and ended her career with Kenya Airways as a Six Sigma professional with leads in project management.


While at Kenya Airways, Eunice was responsible for auditing the ground and cargo handling functions during their IOSA and ISAGO Registration Audits which resulted in positive audit results.


In addition to her work in quality, she was called upon to improve service delivery standards in passenger handling, upgrade lost passenger luggage services, and further enhance the awareness of Safety Management System (SMS) principles in ground services.


Success in these endeavors led the way for her to implement a quality management system for ground services, establish a service delivery monitoring and reporting system, and the development of an ISAGO conformant Operations Manual for Kenya Airways Ground Handling Agents.


Eunice holds a Bachelor's degree with Honors from the University of Nairobi. She is a certified IRCA Lead Auditor, IOSA Auditor, ISAGO Auditor, and has completed numerous IATA Training courses for Airline Operations including Advanced Safety Management Systems, Project Management, Documents Systems and Quality, Quality Management, Integrated Management Systems, and Lead Auditor Training.


Eunice’s vast array of industry knowledge, her cross functional expertise, and her ability to mentor client employees thereby unlocking their full potential in utilizing their new found skills has made her an invaluable addition to our GHS team.